Q: Will you be the person shooting my wedding?
A: Yes! It’s all me, I won’t send anyone in my place unless its an emergency- rest assure, rain, hail or shine I’ll be there!
Q: Are your packages flexible?
A: Yes- You can order the package as is on the website but I’m also happy to tailor individual packages specifically to you. The packages I have on the website give you a pretty fair idea of my price range and what you get included.
Q: Can I add albums, prints etc after the wedding?
A: Absolutely but you will be paying a slightly higher fee. If you purchase the extra items as part of a package at the time of booking you will be getting the items at a reduced price.
Q: How many photographers?
A: Just myself. For bigger weddings I may have an assistant but their job is not to photograph but to assist me in looking after my gear and helping set up shots, holding lights etc. and really just to be a second pair of hands.
Q: Do you photoshop all the photos?
A: All photos are individually hand edited and colour corrected in Lightroom. All photos are edited in my signature style that is full of colour and is timeless. I also select a number of images to be black and white when I think it will suit it. I will generally only spend time retouching photos (removing blemishes etc.) on photos which will be printed. All photos selected for the album will make it’s way into Photoshop to be retouched. At the time of our pre-wedding consultation we can discuss how much or little retouching you would like.
Q: Do we get all of the photos?
A: I spend a great deal of time going through the photos and removing any badly timed photos ie. Blinking, funny faces, food in mouth or photos which I took which didn’t quite come out right ie. Test shots, blurry photos. I will deliver you the rest. I normally will keep a not so technically perfect shot if the expression and emotion is engaging or just funny.
Q: How many photos do we get?
A: This is really hard to answer because it really depends on a number of factors- how many people do you have at your wedding? How long am I shooting for? How much action is going on? I won’t be able to tell you a hard number as it’s so varied. I do shoot a lot and my galleries have been anywhere from 300 (for elopements) to over a thousand!
Q: What digital files do we get?
A: It depends on the package that you choose. But my current base wedding photography package includes the high-resolution files & personal printing rights.
Q: Who owns copyright?
A: Copyright remains with Grace Henley Photography. Please forward any requests from blogs, vendors or advertising agencies to myself so I can inform them of correct usage and attribution.
Q: Will you hold the date until we decide?
A: Unfortunately as my booking dates are limited I am unable to hold a date without a retainer. My non-refundable retainer is 50% of the package which is subtracted from the total. The remainder must be paid at least 30 days prior to your wedding day.
Q: Why do I have to pay a retainer and upfront?
A: The retainer is so I keep the date exclusively for your chosen date. As a small business owner the upfront fee serves as a bit of an insurance for me. Although I doubt this would happen- imagine if a client decided after the wedding that they didn’t want to pay me- even after all that time and effort I put into before and during the wedding! I also have work to do in planning, organising insurance, location scouting etc. Before the wedding day. It is also a lost opportunity if I hold a date for you then another customer wants to book the same date then you end up pulling out.
Q: Do I need to sign a contract?
A: Yes please! It’ll help us both in the long run that we have deliverables in writing.
Q: Do you have back-up gear?
A: Yes! I have three professional camera’s and all have dual memory cards so each and every photo I take is instantly backed up. I also have a variety of lenses should one fail.
Q: Do you use professional gear?
A: Yes! All my gear are of professional quality and just in case you also want to know- I’m a Nikon shooter.
Q: Can we give you a shot list of family photos we want?
A: Absolutely! Its great that you’re thinking about it. I also highly encourage that you give the job of people wrangler to a couple of your friends/ family who know each of the people. We will discuss in detail the timeline and shooting time at our pre-wedding consultation.
Q: Do you offer discounts?
A: If you’re having a mid-week wedding we can discuss rates. I have spent a great deal of time putting together packages for all budgets, priced according to their value. I can also tailor individual packages to suit your requirements.
Q: What are your prices for wedding photography?
A: The packages have been carefully thought out and is available for you to see under the Investment tab.
Q: How long do you stay?
A: How long do you want me to stay and how long have you booked me for? I’m happy to be there from sunrise to the next day’s sunrise:) If you realise on the day that you need me to stay longer, I’m more than happy to do so at my overtime rate. If you want a better deal please add it to your package.
Q: Can you provide a photo booth
A: Not yet:) but I’m thinking about it.
Q: What wedding albums and prints do you have available?
A: I have lots of information and pics on this which you can read here (link coming).
Q: When can I expect to see my wedding images?
A: Depending on the season and how many weddings I have it can take 6- 12 weeks for me to deliver the proofs.
Q: What happens after I book?
A: I will first do a happy dance then send you an email with information and questionnaires. We will then book in a pre-wedding consultation to nut out the details and create a timeline.
Q: Do we need to provide a meal for you?
A: Under 5 hours no meals are required but anything over would be nice. I generally carry snacks with me to keep me powered up to shoot throughout the day.
Q: Can guests take photos during my wedding?
A: Absolutely as long as they don’t stand in front of me (I’m real short). But to be honest do you want people holding up phones and camera’s in all your photos? The only issue I have is when all your guests want to get photos but end up standing in my way. I do the best I can but having an unplugged wedding allows your guests to relax and to just enjoy the moment. It also helps not having too many cameras so the bridal party doesn’t get confused on who to look at.
Q: What happens if it rains on my wedding day?
A: During the pre-wedding consultation we can discuss your wet weather plan.
Have anymore questions for me? Please send it through to me via my contact page.